Saying Hard Things the Right Way

Although this TED Talk primarily focuses on speaking up in the workplace, the speaker offers a model that can also be applied to personal relationships. Instead of remaining silent about a tough topic, she suggests following the "Moral Compass"—a principle she learned from her mother.

If you want to skip her introduction and applications to the work environment, start at the 5-minute & 45-second mark to hear more about this principle.

Following the Moral Compass involves turning to a symbolic North, South, East, and West:

• N = North Star (following your better values)

• S = Support

• E = Empathy

• W = Wonder (curiosity)

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